Frequently Asked Questions

Payment

Please refer to our '
How to Pay' section.

Standard Of Service

We have the highest standard of customer satisfaction and service. Your satisfaction and safety are our first priority, and we have thus earned the SiteTrust seal.


SiteTrust Network Approved



Thirty Day Money Back Guarantee

We are so confident that you will find our products great value for money that we offer a no questions asked 30-day money back guarantee from the date you receive the product. This offer is conditional on returning the product in its original packing without damage.

One Year Warranty

We provide a one year warranty for all our goods. Simply return the goods for a replacement.

Privacy Policy

We will never reveal your email or other details to any third party.

General Information On Stethoscopes

StethoscopeGuide

Where Are We Based?

We are based in Auckland, New Zealand.

Shipping/When Will I Get My Goods?

The cost of shipping is included in the price, and the products will be shipped the day after your payment is received. An email confirming the shipment will be sent to you. Target delivery time is 3-6 working days in Australia and 7-10 working days internationally.

Buying In Bulk?

If you are interested in ordering more than 10 stethoscopes or a combination of stethoscopes and ophthalmoscopes,
please drop us a line, and we will arrange a special discount for you.

Any Other Questions

Please get in touch with us.